Pro-Measures™
 

Privacy Policy

 

1. Our Commitment to Data & Ethics IBIC Group is committed to the highest standards of business and ethical behaviour, complying with all applicable laws and regulations. Our support for internationally recognised Human Rights (Universal Declaration on Human Rights and the ILO Core Conventions) extends to how we protect the privacy and dignity of our customers and employees.

 

2. Information We Collect We collect and maintain strictly controlled records necessary for business operations. This includes:

    • Identity & Contact Data: Name, email, and phone numbers used for order fulfilment and technical inquiries.

    • Transaction Data: Records of products purchased and payments made, which are filed within secure systems.

    • Technical Data: We may use cookies or tracking pixels (like Google Analytics) to improve site performance and user experience.

 

3. How We Use and Share Your Data

    • Operational Necessity: Your data is shared with third-party couriers and freight companies exclusively to facilitate the delivery of your orders.

    • Confidentiality: Every employee at IBIC Group is required to ensure that client affairs remain confidential as a condition of their employment.

    • Third-Party Restrictions: We do not divulge information to third parties without approval, unless legally required to do so by a Court Order.

    • Information Accuracy: We accept no responsibility for the accuracy of product information supplied to us by third-party manufacturers, and we encourage customers to make their own inquiries.

 

4. Data Security Access to all customer-related or potentially sensitive information is strictly controlled at all times. This includes:

    • Secured computer systems and restricted access to manual records.

    • Controlled after-hours access to all work areas containing confidential information.

    • Strict release protocols: We confirm the identity and “legitimate need to know” of any enquirer before releasing information.

 

5. International Operations (NZ, AU, UK) While we serve customers in Australia, the United Kingdom, and globally, all data management and business operations are centralised at our New Zealand headquarters to ensure a singular, high standard of data integrity.